Phone Receptionist
Join Brown Motors, Inc., a reputed name in the automotive industry, as our Phone Receptionist in Petoskey, Michigan. We are seeking an enthusiastic individual with a friendly disposition to be the welcoming voice of our company. Nestled in the picturesque surroundings of Petoskey, our office is a hub of activity where your role will be pivotal to creating a positive first impression for our esteemed clients and customers.
Your primary task is to handle all incoming calls with professionalism and grace, directing them to the appropriate departments and ensuring a seamless communication flow within the organization. In addition, you'll handle inquiries, provide initial assistance where possible, and maintain our high standards of customer service.
If you are a dynamic individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and has an innate knack for communication, we warmly invite you to become a part of the Brown Motors family. Apply today and contribute to our commitment to excellence!
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
Answer and direct incoming calls with professionalism and courtesy, ensuring accurate information is relayed to relevant departments.
Maintain an organized schedule for appointments and meetings, coordinating with team members to avoid conflicts.
Greet clients and visitors warmly, ensuring a welcoming office atmosphere and addressing any inquiries or concerns promptly.
Perform data entry tasks, maintaining accurate and up-to-date records in company databases and systems.
Assist with administrative tasks as needed, supporting the overall efficiency of the office.
Requirements
Experience: Previous experience in a receptionist or administrative role is preferred.
Communication Skills: Excellent verbal communication abilities and a friendly demeanor.
Organizational Skills: Strong organizational skills to manage multiple tasks efficiently.
Customer Service: A welcoming and positive attitude to provide exceptional customer service.
Technical Skills: Proficiency in using phone systems and basic computer applications.
Reliability: Dependable and punctual with a strong work ethic.
Multitasking: Ability to handle multiple phone lines and tasks concurrently.
