Host

Overview
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and a passion for customer service in a fast-paced restaurant environment.

Responsibilities

• Greet guests as they arrive and provide them with menus
• Manage the seating chart to ensure efficient table turnover
• Assist guests with reservations and accommodate special requests
• Maintain cleanliness and organization of the host/host area
• Answer phone calls promptly, providing information about the restaurant and taking reservations
• Collaborate with servers and kitchen staff to ensure seamless service
• Handle guest inquiries and resolve any issues with professionalism
• Uphold high standards of guest relations and hospitality

Skills

• Previous Host/Host experience is preferred
• Background in food service or restaurant experience is beneficial
• Strong customer service skills with a focus on guest satisfaction
• Excellent communication skills, both verbal and written
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus
• Experience in hotel guest services can be advantageous
• Ability to maintain composure in high-pressure situations while serving guests
• Knowledge of serving etiquette and hospitality best practices
• Strong phone etiquette for handling reservations and inquiries effectively
• Commitment to creating positive guest relations through attentive service

Join us in creating memorable dining experiences for our guests!

Job Types: Full-time, Part-time, Seasonal

Pay: $15.00 per hour

Expected hours: 40 – 50 per week

Work Location: In person