Front Desk Coodinator

September 17, 2025

About the position

Responsibilities

Providing excellent services to members and patients.
Gaining memberships in order to meet sales goals.
Greeting members and patients upon arrival.
Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintaining the cleanliness of the clinic and organization of workspace.
Confidently presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.

Requirements

Driven to climb the company ladder.
Possess a winning attitude.
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice-to-haves

Benefits

DISCLAIMER